Volkswagen Passenger Cars India has announced special service support for its customers affected by the flood situation in the northern region of the country. Volkswagen will provide service support by offering Complimentary Road Side Assistance to Customers from Jammu & Kashmir, Himachal Pradesh, Punjab, Uttarakhand, Haryana, Delhi, Rajasthan and Uttar Pradesh and UT Chandigarh at no additional cost till 31st August 2023. Along with 24X7 free Road Side Assistance, standardised support towards repair estimation and Parking at dealerships is already being offered to customers.
This initiative has been undertaken in-line with the company’s ‘Customer-First’ philosophy that emphasises customer safety and a hassle-free ownership experience. The special service support aims at helping customers resume their normal life soon and have a safe driving experience. Complimentary Road Side Assistance has been put in action for the affected cars which will be transported to the nearest dealership on a priority.
In addition, detailed and comprehensive service check of the vehicle will be undertaken to ensure flood related damages are timely repaired. Necessary standardized repair guidelines have been issued across dealerships to ensure quick service experience. Affected customers in the northern region can contact Volkswagen Road Side Assistance at 18001021155 or 18004191155 for immediate reach. Volkswagen, a leading carmaker in Europe, sells its broad model range, from the Up! to the Touareg, in more than 150 countries worldwide.
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