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Home Authors Posts by Rajiv Bhatia, President and Country Head- Analytix Business Solutions

Rajiv Bhatia, President and Country Head- Analytix Business Solutions

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The Role of Sustainability in the Indian ITES/KPO Sector

The Indian ITES/KPO sector has been leading the services industry recently. It has been actively contributing to employment generation and the country’s GDP too. Every industry has its moment of resilience. This applies to the KPO sector as well. In the past decade, Information Technology Enabled Services (ITES) have missed two opportunities to play...

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