Delhi Police have apprehended three individuals, including two women, following the dismantling of an alleged fraudulent call centre located in eastern Delhi. This operation reportedly targeted job seekers by promising airline employment in exchange for monetary payments. The accused are said to have impersonated human resources representatives from an airline and purportedly offered ground-duty positions before soliciting registration and other associated payments via UPI.

Victims and Complaints

The situation came to light after a complaint was filed by a resident from Chhattisgarh on the National Cyber Crime Reporting Portal. The complainant alleged he was offered a job for Rs 14,000 by someone posing as an HR representative. He subsequently transferred Rs 14,500 via UPI, only to realise later that he had fallen victim to a scam.

Deputy Commissioner of Police (East) Rajeev Kumar indicated that during the investigation, authorities traced the financial transactions back to a bank account linked to the accused, from which the funds were withdrawn at an ATM in east Delhi. An FIR was filed on August 20, following this investigation.

The probe uncovered that the bank account belonged to Mohammad Zaid, aged 30. After monitoring his movements, police arrested him in Laxmi Nagar. His interrogation subsequently led to the arrests of the other two accused, Sadaf, 24, and Tanisha, 21, who were believed to be collaborating with Zaid in this fraudulent operation, reportedly utilising the call centre as a means to exploit job seekers.

Modus Operandi of the Call Centre

According to police reports, the suspects allegedly operated the call centre from Laxmi Nagar, employing various mobile numbers to contact potential victims. They impersonated human resources personnel from the airline and extended offers of ground-duty jobs. Following these offers, victims were instructed to transfer funds to several different bank accounts, after which the cash would be withdrawn from nearby ATMs and subsequently divided among the conspirators.

Police revealed that Sadaf had reportedly been managing the call centre for approximately three months. Upon conducting a search of the premises, authorities confiscated six smartphones and three keypad mobile phones, which contained multiple SIM cards. Additionally, investigators discovered cash associated with Sadaf and the SIM card allegedly linked to the fraudulent activities.

Moreover, officials identified two other complaints lodged on the National Cyber Crime Reporting Portal, associated with mobile numbers that were reportedly used by the accused in their fraudulent operations.

Background of the Accused

The profiles of the three individuals involved depict a concerning academic and employment history. Zaid had reportedly dropped out of school and was unemployed at the time of his arrest. Similarly, Sadaf had halted her education after her second year of a Bachelor of Arts course, while Tanisha, a Class 12 graduate, initially began working with Sadaf before allegedly becoming entangled in the fraudulent scheme.

Following the arrests, police have confirmed that further investigations are ongoing to uncover additional details related to the scope of this fraudulent operation. The authorities aim to ensure that all victims of the scam are identified and notified.

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