Boltt, the Indian smartphone brand associated with Fire-Boltt, is expanding its after-sales service network to more than 250 centres across India ahead of its entry into the smartphone market. The move is aimed at strengthening consumer confidence by providing accessible repair and warranty support.
Service Centres Across Major Cities
Boltt’s service network covers major cities including Delhi, Mumbai, Pune, Ahmedabad, Bengaluru, Hyderabad, Chennai, Kolkata, Jaipur, Lucknow, Patna, and Guwahati, among others.
Customers can visit their nearest centre with their device and purchase invoice to access services such as component-level repairs, replacements, and software diagnostics, subject to applicable warranty terms.
Network to Reach 350-400 Centres
The company plans to further expand its service footprint to 350-400 centres across India within the next six to eight months.
Boltt is also evaluating doorstep service options to make repairs and customer support more convenient for smartphone users.
Boltt Care Offers Multiple Support Channels
Alongside its physical service centres, the company has introduced Boltt Care, a support platform integrated into its smartphones.
Users can raise service requests and connect with support teams through multiple channels, including email, WhatsApp, and phone support.
Focus on Consumer Trust
Arnav Kishore, Founder and CEO of Boltt, said customer relationships should extend beyond the point of purchase, emphasizing accessible, responsive, and accountable support as the company enters the smartphone segment.
Leveraging Fire-Boltt’s Existing Infrastructure
Boltt plans to leverage Fire-Boltt’s established service infrastructure while expanding its own network as its smartphone user base grows.
The company says the service expansion is part of its broader consumer-focused strategy for entering India’s competitive smartphone market.
About Boltt
Boltt is an Indian smartphone brand from Fire-Boltt, serving more than 40 million users. The company focuses on developing smartphone experiences tailored to India’s evolving digital lifestyle.