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March 11, 2026

Air India Express Flight’s Nose-Wheel Issue Halts Phuket Airport Operations

The CSR Journal Magazine

An Air India Express flight encountered difficulties while landing at Phuket International Airport in Thailand on Wednesday. The airline confirmed the situation to a news agency. Visuals shared online depicted the aircraft making a hard landing, which caused it to bounce slightly before coming to a stop.

Flight Operations Temporarily Halted

Following the incident, airport authorities suspended flight operations temporarily as the aircraft could not vacate the runway. The total number of passengers aboard the Boeing 737 MAX 8 has not yet been disclosed. Air India Express clarified in a statement that their flight from Hyderabad to Phuket experienced an issue with the nose wheel upon landing.

Flight Details and Response

Flight IX 938 took off from Hyderabad at 6:42 AM, slightly delayed from its original scheduled departure of 6:20 AM, and arrived at Phuket at 11:40 AM local time, according to tracking data. The airline emphasized that the crew adhered to all standard operating procedures following the incident, and subsequently, passengers were safely deplaned from the aircraft.

The Importance of the Nose Wheel

The nose wheel plays a crucial role within an aircraft’s landing gear system, directly affecting the landing process. This particular incident highlights the challenges that can arise during aviation operations, even for experienced airlines. The thorough execution of protocols by the crew underscored the priority placed on passenger safety during such occurrences.

Ongoing Investigations and Airline Protocols

Investigations into the circumstances surrounding the landing will likely be undertaken to determine the cause of the nose wheel issue. Air India Express is expected to cooperate with relevant authorities to ensure thorough assessments are made. Industry experts generally recommend that airlines continuously evaluate their operational procedures to enhance safety standards for passengers and crew alike.

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