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May 4, 2025
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CSR: Beware Of Online Banking Scams

More than billion mobile phone users and half a billion internet users make India the second largest country in terms of number of people connected to a telecom network and internet. India is in the middle of a digital revolution where more and more transactions are moving from offline to online. This revolution does reduce the cost of transactions and brings services at the touch of a button but also comes with its disadvantages.

“Congratulations! Your Mobile Number has won 800000 GBP in the 2018 COCA-COLA International Contest. Click on the below link to claim your prize.” These kind of messages have become a mainstay on our mobile phones in spite of subscribing to the DND (Do Not Disturb) service by TRAI. These scams first surfaced on e-mail about a decade ago and now due to the increasing use of mobile phones, they have found their way on our inbox. Now the touch of a button may expose you to an online fraud.

India has the highest rate of online banking frauds in the world. The speed with which India is embracing digital, this number is going to increase exponentially and hence it is imperative that people take preventive measures to ensure that they become aware before they are scammed and not otherwise.

The most common type of online banking frauds are stolen credit card or debit card information, cloning of debit or credit cards, phishing or fraudulently making customers give their own information, stolen PIN number or banking passwords, hacked accounts and mobile apps, stolen CVV and OTP number and many more.

Tips to avoid an online banking scam

1. Don’t disclose your PIN

No bank official or retailer will ever ask for your Personal Identification Number (PIN). If someone is asking you for your PIN, then it is surely a scam.

2. Enable two factor authentication on your email accounts

Fraudsters gain access to your email accounts and then used the saved information in your account to scam you. Once you enable two factor authentication, you need a password as well as some other type of information like an OTP to login to your account.

3. Do not open unsolicited attachments

Always check the sender of the email before opening an attachment. A very common modus operandi is to use part of a very famous company as part of their domain  name to make the user believe that the email is genuine. For e.g. you will receive an email saying that you have won an iPhone and the email asks you to click on a link or download an attachment. The email may use address such as win@applestores.com. Which has nothing to do with apple.

4. Apps

Always download apps from the official store apps of your operating systems. They ensure that the app does not ask for sensitive financial information.

The Reserve Bank of India has tried to allay the fears of the customers who do not want to embrace digital banking by limiting their liability when faced with fraudulent transactions by giving them a window of three days to report the fraud. This however does not include cases where the customer himself or herself disclosed their financial credentials. The financial and banking entities are using various from of mass media and communication to create customer awareness regarding various online frauds but in the end the onus lies on the customer to stay aware and exercise caution when transacting online.

Thank you for reading the story until the very end. We appreciate the time you have given us. In addition, your thoughts and inputs will genuinely make a difference to us. Please do drop in a line and help us do better.

Regards,
The CSR Journal Team

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Food Wastage In India, And What You Can Do About It

INDIANS waste as much food as the whole of United Kingdom consumes – a statistic that may not so much indicative of our love of surfeit, as it is of our population. Still, food wastage is an alarming issue in India. Our street and garbage bins, landfills have sufficient proof to prove it.
Weddings, canteens, hotels, social and family functions, households spew out so much food. According to the United Nations Development Programme, up to 40% of the food produced in India is wasted. About 21 million tonnes of wheat are wasted in India and 50% of all food across the world meets the same fate and never reaches the needy. In fact, according to the agriculture ministry, INR 50,000 crores worth of food produced is wasted every year in the country.
In India, the bigger the wedding, the larger the party and the more colossal the waste. No doubt weddings and banquets are a huge source of food wastage, but restaurants and hotels also contribute to food wastage, though the awareness around this has grown in the last five years. While some restaurants in India employ food controllers to check food spoilage, others donate it to their staff and other personnel, and smaller standalone restaurants, donate it to orphanages. Few also reuse non-perishable food.

Why is food wastage a problem?

1) 25% of fresh water used to produce food is ultimately wasted, even as millions of people still don’t have access to drinking water. When you calculate the figures in cubic kilometers, this is a bit more than an average river.
2) Even though the world produces enough food to feed twice the world’s present population, food wastage is ironically behind the billions of people who are malnourished. The number of hungry people in India has increased by 65 million more than the population of France. According to a survey by Bhook (an organization working towards reducing hunger) in 2013, 20 crore Indians sleep hungry on any given night. About 7 million children died in 2012 because of hunger/malnutrition.
3) Acres of land are deforested to grow food. Approximately 45% of India’s land is degraded primarily due to deforestation, unsustainable agricultural practices, and excessive groundwater extraction to meet the food demand.
4) 300 million barrels of oil are used to produce food that is ultimately wasted.
The Minister of Food Processing Harsimrat Kaur Badal seems to have chalked out a roadmap. Yes, a map literally, which shows exactly what fruits and vegetables are grown and where.
She says, “My ministry works as a catalyst. It has the potential for doing a couple of things which are the need of the hour. Firstly, bring down food wastage. Food is being wasted at the harvest point and during transportation. If the same food which is wasted can be processed, it would mean it could either be available in raw form or in bottled form at a price which is affordable to the aam aadmi.”
Food wastage cripples a country’s economy to an extent that most of us are unaware. Some measures that the government needs to take include containing wastage in transportation, improve storage facilities (the cold storage chain is 50% less than required and that too needs to be brought up to world standards), food processing also needs to be sped up so food is saved and wasted less to feed more.
While you may not be able to reduce food lost during production, you can certainly reduce food at your personal level of food waste. Every step taken in the right direction counts.

9 things to do

Here’s what one can do on a more personal level to contain the food wastage:
1) Plan out your meal and make your shopping list to determine what you actually need for the week. About 20% of what we buy in urban India ends up being thrown away.  You could in the week after cut down on the surplus and soon in two or three weeks you will have a precise list of your family’s weekly consumption. You have no idea how amazed you will be at how much you buy and what you actually consume. Needless to say that the difference is but naturally wasted.
2) Buy in quantities you can realistically use. Avoid impulse buys. It will more or less find the bin.
3) If you cook at home, make sure you cook keeping in mind there is no excess. You can always complete your meals with a few fruits rather than keep some extra food in the refrigerator. It’s a lot better and a healthier practice too.
4) Select according to their shelf life. Use the green vegetables first. Don’t throw out fruits and veggies with ‘aesthetic only’ blemishes. Use canned and bottled food before expiry dates.
5) Reuse the refrigerated left-overs (if any) for the very next meal.
6) Even if food gets spoilt then compost it.
7) If you work in an office that has a canteen, check with them on how they manage excess food. Cooked food, especially since it has a low shelf life needs to be managed better and faster. Check with NGOs who offer to transport excess food to the needy.
8) If you host a family get together either at home, a marriage hall or throw a party at a hotel, make sure you plan for the food to be transported to a place like an orphanage or an old age shelter.
9) Make finishing your plate a habit. Try to inculcate it further to as many possible.

How You Can Help

Feeding India, which was founded with the object of eliminating hunger, aims to connect hunger and food waste as solutions for each other. Started in 2014, it now operates in more than 30 cities across India. It believes in feeding mouths, not bins. They collect the food waste from individuals, weddings, canteens, and other events and redistribute it to the needy, free of cost. Anyone can get involved to donate and become a volunteer.
Robin Hood Army, a similar organisation, operates not only in India but also in Pakistan. Annamrita (formerly ISKCON Food Relief Foundation) provides mid day meals to school children.
Last but not the least, make sure you don’t waste food (even a morsel).

CSR: 7 Ideas For An Eco-friendly Diwali

There has been enough noise (apart from that of the firecrackers) about celebrating an eco-friendly Diwali. It is our citizen social responsibility (CSR) to do so. While we all wish to save the environment, a list of better alternatives to celebrate in an eco-sensitive manner can bring about a sea change. Ecosac suggests 7 ways you can preserve the environment while you rejoice.

1. Light Up

Swadesi diyas and kandils are the good old ideas for spreading brightness during Diwali. If you’re still looking for options – coconut shells and orange peels can be used as DIY diyas. For electric lighting, use Made in India bulb lighting or LED lights.

2. Pollution Control

Air, noise, soil – environmental pollution is at the peak during the festival. Why burn money on crackers? Instead do your CSR due diligence. Lend a helping hand to the old neighbour or treat a homeless person to a meal. Pollute the environment with goodness.

3. Eco-friendly Shopping

When you do Diwali shopping, carry eco-friendly bags such as cloth bags, jute bags or canvas bags. The perfect replacement to plastic bags are Ecosac bags. The bags are colourful, foldable, washable and also retain shape. They dry within 15 minutes of washing and can be literally carried in your pocket.

4. Recycling Waste

Diwali generates a lot of waste in terms of flowers, garlands, mithai boxes, plastic wrappers. This auspicious season can be the best time to cultivate the habit of dividing waste into two separate bins: dry waste and wet waste. Dry waste goes to the scrap dealer while wet waste is sent for composting. You could also send plastic (banned in Maharashtra) to Rudra Environmental Solutions. The company has been involved in research of converting waste plastic into fuel technology.

5. Spread Cheer

Spend some time with the family preparing Diwali sweets. Donate clothes and share sweets at orphanages or old age homes like Aasara, Snehasadan, Desire Society, Asha Sadan or Anandvan.

6. Green Gifting

Thoughtful gifting scores over extravagance anytime. Gift an indoor plant. Plants beautify the surroundings and help balance oxygen levels.

7. Biodegradable Plates and Glasses

With friends and family visiting during Diwali season, there is no check on the disposable cutlery that goes into the bin. Use biodegradable plates and glasses which don’t harm the environment.

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CSR Impact Measurement Tools and Frameworks

Impact measurement is often quite specialised and needs to be undertaken by an independent team with specific skills depending upon project design.

What is CSR impact measurement?

Impacts of the development projects typically take a while to manifest. For instance, a girl child education programme can show an increased enrolment and retention of girls and on a monthly basis, but further impacts such as improved learning levels will take at least a year.
Impact measurement studies have different objectives from project monitoring and typically have to be undertaken after providing sufficient time for them to manifest. It is often quite specialised. For example, if a girl child education programme has a strong component for mobilising communities, then the members of the evaluation team must not only understand education but also have knowledge of gender and the community in order to assess the impact.

Tools and frameworks

There are several tools and frameworks for measuring impact. Each has its pros and cons depending upon the nature of interventions, time and budgets available for the study and the availability of people. Thus, selecting the impact measurement methodology is important.
Impact studies have to be carefully planned in terms of team composition, timing and methodology. The process must be driven by the CSR committee which can delegate the day-to-day management of the process to an appropriate structure within the company.

6 Steps for Companies

1. Identify methods for conducting the impact assessment and outcome measurement suited to the context and the size of the project and budgets available.
2. Identify the skills set required for the impact measurement team and accordingly identifying, selecting and appointing the team.
3. Assist the team to prepare the methodology for selecting a sample, conduct surveys, focus group discussions collect information on the identified indicators.
4. Make the provisions for the site visits by the team, involvement of the agency during the baseline and needs assessment.
5. Undertake the impact measurement exercise and prepare the report.
6. Identify the lessons for future interventions.

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CSR: Organic Farming, A Sustainable Practice

The global population is growing rapidly causing a rise in demand for sustainable food production. The unsustainable farm practices certainly produce higher yields. This is why conventional farming is more popular than organic farming. But they also put additional pressure on global resources such as soil and water.

Critics of organic farming argue that it reduces the yield and increases pest attacks on crops. However, this is slightly out of context. For example, if in conventional farming, a farmer is able to produce 20 kgs of wheat, organic farming might produce 10 kgs, but it will also produce 10 kgs of lentils and 10 kgs of fruits and vegetables; crop rotation for restoring nutrients to the soil is central to organic farming.

As for pests, the insects find it difficult to grow and multiply if there is crop rotation. They cannot find the consistent nutrients they need to survive. In fact, in conventional farming, insects get a steady dose of the nutrients as the same crop is grown over and over again. To protect it from the attacks, more chemical pesticides are used, in turn contaminating the crop.

According to Food and Agriculture Organization of the United Nations, organic farming is extremely beneficial to the environment in the following ways:

Sustainability over the long term

Organic farming aims to produce food while establishing an ecological balance to prevent soil infertility and pest problems. It adopts a proactive approach towards problems caused due to agriculture interventions rather than treating problems after they arise.

Maintaining soil quality

Soil building practices such as crop rotations, inter-cropping, symbiotic associations, cover crops, organic fertilisers and minimum tillage are central to organic practices. These encourage soil fauna and flora, improving soil formation and structure and creating more stable systems.

Water conservation

In many areas, groundwater pollution caused due to synthetic fertilisers and pesticides is a major problem. In organic agriculture, the synthetic fertilisers are replaced by organic fertilisers preventing groundwater infiltration.

Combating climate change and global warming

Organic agriculture contributes to mitigating the greenhouse effect and global warming through its ability to isolate carbon in the soil.

Thank you for reading the story until the very end. We appreciate the time you have given us. In addition, your thoughts and inputs will genuinely make a difference to us. Please do drop in a line and help us do better.

Regards,
The CSR Journal Team

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Atlas Copco compressor factory in India powered by solar panels

Atlas Copco has started powering its compressor factory in Chakan, India, with solar panels. The move contributes to Atlas Copco’s goal to continuously reduce the environmental impact from its operations.

The factory was inaugurated in 2013, manufacturing industrial and portable compressors for the Indian and global market. Energy efficiency has been a major focus at the facility from the start, including a roof insulation to avoid the need for air conditioning. An eco-friendly design for rainfall harvesting allows a water autonomy of 8 months a year. This green factory building is IGBC (Indian Green Building Council) Gold certified, in accordance with LEED (Leadership in Environmental Energy and Design) best practices. In addition, the factory has an ISO 50001 certificate for energy management since 2016, on top of the triple certification ISO 14001, OHSAS 18001, ISO 9001.

Said Vagner Rego, President of Atlas Copco’s Compressor Technique business area, “This is a win-win as it benefits the environment and our bottomline.”

Atlas Copco Product Company Chakan is a leader in Lean manufacturing, providing continuous improvements, like the installation of solar cells on its rooftop. The plant is now almost autonomous in electricity, powered at 80% with renewable energy. The factory environmental footprint will now save 600 tons of carbon dioxide emissions annually.

The CSR Journal columnist amongst Asia’s 26 Top Sustainability Superwomen

Namita Vikas, Group President & Global Head, Climate Strategy & Responsible Banking, YES BANK has been included in ‘Asia’s Top Sustainability Superwomen’ list curated by CSRWorks, Singapore. A regular columnist for The CSR Journal, Vikas has been recognized for leading the sustainability initiatives at YES BANK under its ‘Responsible Banking’ ethos and contributing to the Bank’s efforts at mainstreaming the sustainable agenda towards achieving global SDGs.

Vikas has been selected amongst 26 top women sustainability professionals from organisations including Global Green Growth Institute, Korea; Singapore Exchange; Stock Exchange of Thailand; Maritime and Port Authority of Singapore; KBZ Bank, Myanmar; Coca Cola India across 12 Asian countries. YES BANK was the only Indian bank featured in the list, unveiled by Tim Mohin, CEO, Global Reporting Initiative (GRI) at Asia Sustainability Reporting Summit held in Singapore.

Vikas said on the occasion: “I am thankful to CSRWorks for recognizing the critical role played by women in mainstreaming sustainability, globally. Working towards the SDGs is closely linked to the advancement of women’s leadership and participation in shaping societies and businesses of the future. Organizations and communities must find new ways to unlock the potential of the superwomen amongst them, and harness their unique contributions in creating a sustainable and equitable world for all.”

YES BANK, under the guidance of Namita Vikas, has been leading the way in linking sustainable development with stakeholder value creation and benchmarks itself as a financial institution for inclusivity and sustainability in India. Recently, it became the first and only Indian Bank to be selected as an index component on the Dow Jones Sustainability Indices (DJSI) – Emerging Markets Index, for the fourth consecutive year. Earlier this year, it became the only Indian bank to be accorded ‘Prime’ status by OEKOM AG, a leading ESG ratings agency in Europe. The bank was also selected in the MSCI All Country world Index (ACWI) – ESG Leaders & SRI Indexes in 2017.

IoT In Healthcare

India has less than 5 doctors per 10,000 people. India has the second largest number of phones in the world. There is a clear link here that will help us bridge the gap. The answer is IoT.

Internet of Things (IoT) is an ecosystem of connected physical objects that are accessible through the internet. The ‘thing’ in IoT could be a person with a heart monitor or an automobile with built-in-sensors, i.e. objects that have been assigned an IP address and have the ability to collect and transfer data over a network without manual assistance or intervention.

IoT is going to be a game changer and will ensure optimum high quality, low cost healthcare for everyone.

IoT will shape health care in the following ways

1. Prevention is better than cure

A plethora of smart fitness bands have flooded the market which record your daily physical activity, heart rate, ECG and other vitals. The analysis of this data, with ever improving AI, will paint early signs of impending ailments and thus help in taking necessary action to ensure that the patient does not suffer disastrously later.

2. Ensuring doctors everywhere

India is a country of 7 lakh villages and the density of specialists and super specialists is concentrated around its urban areas. IoT has the capability to provide healthcare to India’s rural population at the fraction of the cost early on during the disease cycle at a much lower cost using remote sensing equipment.

3. Patient monitoring

Due to low healthcare professionals to patient ratio, it becomes quite difficult to monitor patients at all times. IoT monitoring devices come in handy in the aid of patients and the data from these devices can alarm the doctors and hospitals if the patient needs urgent attention.

4. Reduced medical costs and errors

IoT uses diagnostic devices and software applications through interconnected devices. This will help collect accurate health data to assist medical professionals to make informed decisions leading to minimum errors. This will also reduce the number of visits to the hospital and hospital admissions, which in turn will reduce the cost of healthcare.

5. Improved quality healthcare

This constant monitoring through IoT devices will provide data leading to evidence based treatments and customised procedures as per the need of that particular patient. This will lead to better treatment and shorten the treatment cycle.

IoT, with its patient-centric approach, is the need of the hour. It has the capability to revolutionise India’s shoddy healthcare system and provide an optimum solution to the needs of the people who are struggling to receive even basic healthcare.

Thank you for reading the story until the very end. We appreciate the time you have given us. In addition, your thoughts and inputs will genuinely make a difference to us. Please do drop in a line and help us do better.

Regards,
The CSR Journal Team

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For some children, the mid day meal is their only meal: Dhananjay Krishna Das, Chairman (North India), Annamrita by ISKCON Food Relief Foundation

Despite having a food wastage ratio of 40%, India has the largest number of malnourished kids. ISKCON Food Relief Foundation, branded as Annamrita, is a not-for-profit, non-religious, non-sectarian public charitable organization.
It has been serving 1.2 million mid-day meals everyday through its 20 kitchens across India among their network of 6,500 schools. The organization has been at the helm of initiatives such as Zero Hunger Haryana which has received immense support from the government.

Dhananjay Krishna Das, Vice – Chairman, North India, Annamrita by ISKCON Food Relief Foundation shares his insights on how CSR can help eradicate malnutrition, and on their growing association with govt. schools in Haryana.

Malnutrition and hunger are often perceived as the same issue but they are actually vastly different. How would you explain the differences to a regular person?

Malnutrition and hunger, most of the times, are mentioned in the same breath, but they are not the same. A person who is getting ample food to survive can also be malnourished as he/she is not getting the required nutrition for the body’s requirement.
Hunger is a condition which begins with the lack of food but a person suffering from malnutrition lacks the nutrients, necessary for their bodies to grow and stay healthy. Malnutrition can affect someone’s physical as well as mental health. Someone on diet without any proper consultation can miss out on various important nutrients and hence suffer from malnutrition.

Why and when did ISKCON Food Relief become Annamrita?

We have recently changed the name to Annamrita as the word means ‘food as pure as nectar’; the food prepared in all our kitchens is cooked with utmost care, love and dedication, keeping in mind the fact that we are serving it to kids who are the future of our nation. The name of the foundation has been changed. We continue to uphold the same beliefs, and are tirelessly working towards the same mission and vision.

Give us insight into how Annamrita is working towards eradicating malnutrition.

As per the 2017 report by Assocham and Ernst & Young, India has the maximum number of malnourished children globally. About 37 per cent of children under-five are underweight, 39 per cent are stunted, 21 per cent are wasted and 8 per cent are severely acutely malnourished.
Annamrita addresses the issue by serving more than 1.2 million mid day meals everyday through its 20 kitchens across India among their network of 6,500 schools in the country. These meals are prepared with the highest standards of hygiene and quality ingredients that meet the nutritional requirements of growing children, as laid down by the Supreme Court of India.
With the philosophy of “No child goes hungry” in govt. schools allotted to Annamrita, we prepare hygienically cooked, healthy wholesome meals to needy children across seven states of India viz, Haryana, Rajasthan, Maharashtra, Delhi, Jharkhand, Andhra Pradesh and West Bengal.

Which companies does your organization work closely with?

Some of the companies we closely work with are IOCL, Power Grid, Banks, Tata Group of Companies, Tourism Finance Corporation India Ltd. ONGC and YES Bank.

How can CSR be of help in ending malnutrition?

When a company associates with us for a CSR activity, they directly help in contributing towards eradicating malnutrition. We conduct a lot of corporate employee engagement programmes and give opportunity to companies and employees in direct Nation Building by feeding children who study at govt. schools. The association with corporates for CSR drives also helps us expand our footprint by reaching out to more schools and people and serving them nutritious food.
CSR is of major help when corporates engage their employees in contributing to the social cause and top it up with matching grants. This ensures that employees get the joy of giving back to society. Under Annamrita’s CSR scheme, the entire burden of cooking gas and delivery vehicle’s CNG for IFRF will be borne by Indian Oil Corporation. The domestic waste from the households of Faridabad is picked, segregated and converted into Biogas by a unique “Bio-Methanation Patented Plant” conceptualized in-house by the IOCL’s R&D centre.

Comment on World Food Programme by the United Nations.

The United Nations’ World Food Programme is extending support to 75 countries and providing nutrition-rich food. Back in 2004, Annamrita was also appreciated by World Food Programme for its work in the Mid Day Meal scheme for children and hence provided technical assistance for it.

Tell us about your growing association with schools in Haryana.

Haryana is one of the biggest states in terms of meals served to kids compared to all other states where we have a presence. Currently, ISKCON Food Relief Foundation is serving more than 2,50,000 healthy meals every day in over 2,000 schools of Haryana under the Mid day Meal Scheme. Annamrita makes sure that these meals are served hot and on time to these children. A connected network of 105 vehicles is used to deliver on time.
We are also serving schools which cater to children liberated from child labour under the National Child Labour programme. For most of these children, the mid day meal is the only meal of the day, which makes this service all the more important and critical. We have to deliver every day without fail. While we mass manufacture these meals in our mega kitchens, we have to be more cautious as this deal with food items.
The government of Haryana has appreciated these efforts. We’ve also received the Chief Minister’s letter of appreciation for our work in Haryana.

Tell us more about the support from District Red Cross Society.

ISKCON Food Relief Foundation steps in for Red Cross during disaster management. The organization recently earned appreciation from District Red Cross Society for extending selfless humanitarian and generous support to the flood victims of Basantpur Village in Faridabad. The organization pro-actively reached out to the State government and offered unsolicited aid to 500 villagers who were deeply affected.

Which are the different programmes Annamrita is currently running?

Apart from the Mid Day Meal Scheme across schools, we are running initiatives like ‘Corporate Drive’ and ‘Tithi Bhoj’ for corporates and the common man to keep the momentum going and generate funds. The whole idea of these initiatives is to involve more and more people.
Through our initiative, ‘Khichdi Drive’, we reach out to corporate houses to give them a taste of the food we serve to children in school while also having them understand our project and philosophies better. This meal is not charged, however, employees can donate for the food as per their will. All donations are being utilized to fulfill the deficit post govt. subsidy while running this programme.
Under our ‘Tithi Bhoj’ programme, individuals and corporates can celebrate special occasions by serving needy children with Annamrita meals. Some of the events which have been part of this initiative were Heinz Annual Day, HPCL Foundation Day, Dr Batra – Founder’s Day, Aishwarya Rai Bachchan’s birthday, Juhi Chawla’s birthday.
Regular health checkup camps are organized for all our employees comprising cooks, workers, drivers and staff. They are screened by India’s largest healthcare organization, The Employee State Insurance Corporation (ESIC) every six months. To further ensure hygiene in the kitchen as well as preventing any external contamination of the food, each worker has to pass a medical checkup every six months. ESIC ensures that a worker doesn’t have any kind of skin or respiratory disease which may be a hindrance to maintaining hygiene.

When it comes to nutrition in India, what are some of the things we get wrong?

The biggest problem when it comes to understanding the term “nutrition” is that many people don’t understand what consists of a nutritious meal. There are misconceptions about various food items which are being labeled as unhealthy. It doesn’t take much to make even a simple meal nutritious!

Thank you for reading the interview. Please drop a line and help us do better.

Regards,
The CSR Journal Team

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When CSR steps outside its comfort zone

“You don’t have to make headlines to be a hero. The ladies from Jaridih, Jharkhand, are addressing issues of domestic violence, family feuds and unemployment through strong rural collectives, or Self-Help Groups (SHGs). IndigoReach (a CSR-initiative of Indigo Airlines) has partnered with PRADAN to empower these SHGs. Village organisations and gender leadership camps (were) initiated to create a knowledge-sharing pool and to build understanding on gender, sex and patriarchy.”

It is, indeed, inspiring to see a corporate celebrating the rural poor women as they valiantly take on patriarchy and make an irreverent foray into taboo issues such as sex, gender and violence. The blurb on the pages of the Hello 6E airline magazine cheerfully announces where the company has invested its CSR funds.

Not for Indigo are the beaten-track investments such as school buildings or sanitation units; or looking for brand-positioning opportunities. Instead, they have drawn on the lessons they have learned from working in the villages and have decided to strengthen ‘girl-power’ within their company. This may be one specific instance of how progressive corporate organisations are reconceptualising their investment in CSR.

Coming from a large nonprofit that is ever-short on funds, it is in the order of things for me to state that CSR funds are not usually forthcoming for projects that do not offer an opportunity to showcase a brand, or when there is no immediate visibility of the company.

Section 135 of the Companies Act 2013 does allow for an assortment of avenues for investment of CSR funds. However, the suggested avenues are only guidelines, so it should be possible for companies to plan and evolve their own ways to identify the investment areas that suit them best, as long as they stick to broader objectives such as eradicating extreme hunger and poverty, the promotion of education, and so on.

The Act does conceive CSR funds as supplementary to the funds being spent by the government; and, therefore, allows companies to liberally contribute to the PM’s Relief Fund or to Clean India Fund, Clean Ganga Fund, and others.

As per the Ministry of Corporate Affairs, the available data for the Financial Year (FY) 2015–16 show that 5,097 companies spent a total of INR 9,822 crores as CSR. Estimates suggest that the amount would not be less than INR 13,000 crores in FY 2018–19. Compared to the more than three lakh crore rupees that the government puts out for development, every year, this amount may be miniscule, but it has the potential to substantially improve the effectiveness of those funds, if invested imaginatively.

It is an important call for CSR heads to decide on whether they want to supplement the already massive resources of the government, or strategically complement state resources, creating a multiplier effect.

The capabilities of ‘being’ and ‘doing’

Poverty in India is a complex phenomenon. The scale and expanse of poverty and inequality is immense. There are no clear definitions on who is poor; suffice it to say that more than one-third of the world’s most desperately poor people live in India. There is no single silver bullet that will solve the problem of poverty and inequality in India and therefore, any effort at alleviation will have to, as much as possible, address the root causes of poverty rather than just address the symptoms.

Even if we do not agree on who is poor, there is an increasing realisation among everyone that adding a few more rupees to the income of a poor household, though a formidable task, is in itself not a solution to the myriad problems faced by the people.

Amartya Sen, through the articulation of his Capability Approach to understanding human well-being, has provided a strong theoretical backing to this notion. Sen has postulated poverty as a lack of capabilities—both being and doing—to lead a good life. As a corollary, development is defined as capability expansion. The ‘being’ capabilities are about whether the person thinks she has the agency to change the status quo (of poverty and misery), and the ‘doing’ capabilities are the capabilities required to actually bring about the change.

The basic tenet is that the poor have the potential to bring about change—both in themselves and the world around them. But how does one stimulate change in a community of people with a deeply limited sense of being and doing? This is where the role of groups comes in. Persons in similar circumstances will mutually support and reinforce each other’s quest for a dignified life. Organisations like PRADAN have chosen to mobilise women from the Dalit, Adivasi, and other deprived communities into SHGs and Federations, which have now emerged as a very powerful pathway to a dignified life.

How collectives expand capabilities

Collectives are important because poverty in India is not just an economic issue but a social and political one. Poverty and inequality are perpetrated through the age-old forces of gender, religion, caste, and class, which have built their own fault-lines in the social fabric—unceasingly mediating any change in status quo. Collectives have the confidence to take on these forces. They also have the opportunity to build linkages with external agencies such as government departments, panchayats, markets, and other knowledge institutions, to mobilise the resources they need. Thus, the enormous quantum of resources available with the government, banks, and other technical institutions have a much better chance of being invested more effectively.

The space for mobilising communities through a process of knowledge and capability building has been the forte of civil society organisations, or nonprofits. Civil society has been a trailblazer in the domain of strengthening communities and facilitating sustainable and inclusive development with the community in focus, offering innovative solutions to the deeply entrenched problems of poverty, livelihood, health and education, environment, and so on.

Moreover, it has nurtured the spirit of voluntarism in society and has become a space for those interested in a vocation of doing something for others. This has been done by facilitating the entry of educated men and women into the voluntary sector and by encouraging local leadership, mostly women, in the villages and mohallas, to extend themselves in a spirit of citizenship.

Whereas there are many individual samaritans, most of those who enter and remain in the voluntary sector do it because of the existence of vibrant civil society institutions, which provide them guidance, mentoring, and the space for learning—thereby helping them evolve into effective development workers. The CSO space provides the opportunity to pursue their passion and strive for social change, in partnership with the communities with which they work.

Where CSR must focus

This is where the bulk of CSR investments must primarily go—towards nurturing civil society, leading to more holistic development. We need to build institutions in civil society that are inspiring, so that the youth is drawn to dedicate themselves in the long-term and pursue their calling. The CSO space has to evolve as an overarching ecosystem for social change, which orchestrates partnerships with different stakeholders, including the state and the market, and catalyses change at scale.

Nonprofits are already recipients of CSR resources in a limited manner; these resources are more toward the delivery of specific outputs, in the short-term, and many-a-time, only as service contracts. There is limited money for institution building. The costs of putting in place modern systems, advancing innovation, nurturing talent, ensuring a competitive compensation package, building and disseminating knowledge, and so on, fall in the purview of institution building. The longer-term patient funding and contribution to the corpus is crucial in creating robust institutions. Most of these are not how CSR funds flow to nonprofits today, and there is need for this to change. We need to build enduring partnerships between corporate organisations and CSOs to bring about the transformational change that we envisage in society.

The CSO sector in India is ready today to envision audacious change; it is ready—individually and as networks—to build fair partnerships with large companies and with the state to build the nation together. With many conventional funding routes shutting down, it is important for CSR funds to indeed step in and support CSOs, not from a vantage of donors, but as co-travellers, in mutually rewarding alliances, to build the just and equal society of our dreams.

This article was originally published on India Development Review, it can be found here.

Narendranath DamodaranThe author Narendranath Damodaran has been a part of PRADAN, a premier voluntary organisation in India, for the last 28 years, and is now its executive director. As a field professional in PRADAN in Jharkhand and Rajasthan, Narendranath organised rural women in SHGs and implemented livelihood programmes. Narendranath has set up the National Resource Centre for Livelihoods in PRADAN for influencing and informing the design and implementation of the flagship development initiatives of the Government and facilitate policy dialogue.

Views of the author are personal and do not necessarily represent the website’s views.

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