Did someone just call you? As you to merge the call with a ‘friend’? Then beware, you might just be the latest victim of the call merging scam! The UPI (Unified Payments Interface) of the National Payments Corporation of India has issued a warning on social media about a new cyber fraud being used to steal money from users. Under this scam, scammers trick users into sharing One-Time Passwords (OTP) and steal their money.
“Scammers are using call merging to trick you into revealing OTPs. Don’t fall for it! Stay alert and protect your money,” NCPI-UPI warned in an X post. The NPCI has also advised users to be more careful and explained how this scam works and how people can protect themselves from falling prey.
How Does The Call Merging Scam Work?
Under this scam, users receive a phone call from a stranger calling from an unknown number claiming that they received their number through a friend. The scammer then requests the victim to merge the call with his “friend” who is calling from a different number.
If the unsuspecting user accepts the proposal to merge the call, he or she unknowingly connects to a genuine OTP verification call from their bank. Then the scammer tricks the users into sharing the OTP. Once the user reveals the OTP, the transaction is completed draining the victim’s bank balance.
How to Stay Safe?
The UPI has shared the following safety tips to help users avoid falling prey to this scam:
Never merge calls with unknown numbers – if a stranger requests a call merge, disconnect the call immediately.
Always verify the caller’s identity –If someone claims to be from your bank or a trusted contact, confirm their authenticity before taking action.
Report suspicious OTPs –If you receive an OTP for an unrequested transaction, report it immediately by calling 1930 to alert your bank and take necessary action.
