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February 20, 2026

OpenAI Faces $17 Billion Annual Costs Amid ChatGPT Growth

The CSR Journal Magazine

OpenAI’s AI platform, ChatGPT, is experiencing rapid growth, with an estimated 800 to 900 million active users weekly. Despite this vast user base, the company faces exorbitant operating expenses, amounting to approximately $17 billion annually. This figure significantly outpaces the revenue generated from its 35 million paying subscribers. OpenAI’s chief executive, Sam Altman, jokingly commented on social media about the costs associated with users being polite, indicating that it may have resulted in “tens of millions of dollars well spent.” His remarks highlighted the serious concern regarding the substantial costs involved in maintaining one of the most utilized AI systems globally, alongside sustainability in funding its operations.

Impact of User Growth on Costs

The swift adoption of ChatGPT is notable, recently surpassing 100 million users just two months after its launch, making it one of the fastest-growing digital products ever. However, this rapid expansion translates into immense operational costs. Providing services for hundreds of millions of users necessitates an extensive computing infrastructure. In 2023, a technology research firm estimated the daily cost of operating ChatGPT at around $700,000, primarily driven by hardware-related expenses. With the introduction of more advanced models, the costs are expected to compound further.

The Energy Footprint of Generating Responses

The operation of large language models requires substantial computational resources. Each user prompt results in a new computation across a vast network of high-performance servers. Previously calculated estimates indicate that generating a 100-word email weekly could use 7.5 kilowatt-hours, contributing significantly to the overall energy requirement when scaled across millions of users. OpenAI’s operating expenditure has surged due to the rising costs associated with computing resources, with projections of not reaching profitability until approximately 2030.

Transition to a Capped-Profit Model

Founded in 2015 as a non-profit entity, OpenAI aimed to develop AI technologies for the benefit of humanity. However, the leadership recognized by 2019 that relying solely on donations was insufficient for financing the extensive computational demands of advanced AI systems. As a result, the organization transitioned to a capped-profit model, enabling external investments while placing limits on returns. Major financial backers such as Microsoft, SoftBank, and Nvidia have since invested billions in the company. OpenAI’s valuation soared to about $500 billion by late 2025, largely due to a share sale valued at $6.6 billion.

Revenue Streams and Future Strategy

OpenAI’s business model features various subscription tiers. The free tier offers basic access, while premium plans include ChatGPT Plus at $20 monthly and enterprise solutions with custom pricing. As of mid-2025, the total number of paying subscribers stood at around 35 million. Despite an increase in subscription revenue, the company is still incurring significant losses. OpenAI’s annual revenue exceeded $2 billion in 2023, with projections for 2025 estimating a run rate upwards of $20 billion.

Future of Advertising and IPO Plans

OpenAI has cautiously approached the prospect of advertising, with concerns regarding user experience and privacy. However, as of February 2026, the company began testing ads for specific subscription models in the United States. Given the number of users and substantial infrastructure costs, sustaining free services indefinitely remains challenging without new revenue streams. The current market environment has prompted speculation regarding a potential initial public offering, possibly in late 2026, to secure capital essential for future developments and competition within the AI sector.

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