A video shared by a woman on X has stirred public debate over women’s safety in India and corporate accountability. The clip shows a Blinkit delivery agent allegedly touching her inappropriately while handing over a parcel and returning change.

 Woman Alleges Harassment by Blinkit Delivery Agent

The woman accused the man of harassment, alleging that the agent touched her chest and tried again until she used the parcel to shield herself. In her post, she wrote, “This is what happened with me today while ordering from Blinkit. The delivery guy asked for my address again and then touched me inappropriately. This is NOT acceptable. @letsblinkit please take strict action. #Harassment #Safety @letsblinkit …is women safety a joke in India?”

Despite the seriousness of the allegation, she claimed that Blinkit initially failed to act on her complaint until she sent them video proof. “Blinkit was not believing in my words verbally until I gave them proof. They first said they would only issue a warning and teach him how to maintain distance with female customers. Only after I sent proof did they agree to take action,” she wrote.

She further questioned the company’s protocols, “Let me ask couldn’t they have taught this earlier? What were they doing? If I didn’t have proof, would they have ignored it?”

Blinkit Terminates Delivery Agent

In a subsequent update, the woman confirmed that Blinkit eventually responded by terminating the delivery agent’s contract and barring him from the platform. She wrote, “Blinkit has reached out to me, and I showed them the proof. They are terminating his contract, blocking him! That’s it!”

The company replied to her complaint publicly on X, saying, “Hi, we appreciate your time over the phone. We’re truly sorry for the incident and understand how upsetting this must be. Please be assured that the necessary actions have been taken as discussed. Feel free to DM us for any further questions or support. ~ZR”

Although the woman opted not to file a police complaint, she said it was out of fear that the incident would reach her family and create personal distress.

Video Shows Blinkit Agent’s Alleged Misconduct During Delivery

The video shows a man in Blinkit’s yellow delivery uniform handing a parcel to the woman and accepting payment. While returning the change, he appears to reach forward again, causing the woman to instinctively use the parcel to block the contact.

In a second post, the woman said, “He tried to touch me inappropriately, I tried to cover my chest with the parcel so that he won’t touch my chest again! Take strict actions.” She also added that the agent seemed to be unsure whether he was at the correct address:
“I have also proof of him where he was arrowing whether to know it’s my home or not. But I had to act like ‘yes yes’ so that he doesn’t know my real address.”

Mumbai Police also responded to her post and requested her contact information, stating, “We have followed you. Please share your contact details in DM.”