In an effort to promptly address public grievances and issues highlighted through various media platforms, the Government of Maharashtra has issued an important circular today. Through this circular, the government aims to enhance its operational efficiency by taking cognizance of significant news related to governance and providing better services to citizens, as informed by Principal Secretary and Director General of Information and Public Relations, Mr. Brijesh Singh.
On Friday, a government resolution (GR) was issued and it stated that the Directorate General of Information and Public Relations (DGIPR) will identify and address factually incorrect news in print, electronic, and digital media.
Key Features and Objectives
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Government departments will promptly take note of reports published in various media outlets.
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This initiative will help in resolving public complaints and issues more effectively.
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Media reports will assist in improving service delivery mechanisms and ensuring speedy resolution of problems.
Purpose of the Circular
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Strengthening dialogue with the media.
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Enhancing the citizen-government relationship.
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Implementing a transparent communication process.
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Facilitating regular exchange of information.
Implementation Process
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Appointment of nodal officers in each department.
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Immediate attention to media reports.
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Weekly action reports.
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Monthly review meetings.
Expected Outcomes
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Swift resolution of complaints by promptly addressing media reports.
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Increased citizen satisfaction.
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Enhanced administrative efficiency.
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Strengthened governance and public image.