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The Importance of Helplines and How Effective they can be to Resolve Major Mental Health Issues

Helplines are a vital resource for individuals seeking support for mental health issues. They provide a safe, confidential, and accessible way for people to reach out for help when they need it most. Mental health issues, such as depression, anxiety, and substance abuse, are common and can have serious consequences for individuals and society. When left untreated, these issues can lead to disability, relationship issues, or even suicide.
They offer a range of services to individuals seeking support for mental health issues. One of the primary services offered by helplines is information and advice. This can include information about mental health conditions, treatment options, and resources for ongoing support. Helplines can also provide guidance on how to cope with difficult emotions and navigate challenging situations.
Another important service offered by helplines is emotional support and a listening ear. They provide a safe and supportive space for individuals to talk about their feelings and experiences. A supportive relationship can be especially crucial for those who do not have access to supportive relationships, who feel alone and isolated, or who have been the subject of domestic violence.
There is no doubt that helplines are important, but what makes them so valuable is their accessibility, which allows individuals to ask for help at any time. This is especially important for those experiencing mental health issues, as the need for support and guidance can arise at any time. The availability of helplines 24/7 ensures that people have a safe and reliable source of support whenever they need it.
Additionally, helplines can be anonymous, which can be especially important for those who may feel ashamed or stigmatised about their mental health issues. The option of anonymity can provide a sense of safety and privacy for those seeking help and can make it easier for individuals to reach out for support.
Helplines are also a valuable resource in addressing major mental health issues in society as they provide a first point of contact for individuals seeking help. They can offer a connection to specialised services such as counselling or therapy and help people access the support they need to manage their mental health. In addition, some people may not be aware of other resources available to them and may turn to helplines for guidance on a range of issues. Even if these issues are not directly related to mental health, helplines are providing direction to the appropriate resources or departments. In a crisis, helplines can offer invaluable support and assistance.
Furthermore, there is evidence to suggest that helplines can have a positive impact on mental health outcomes[1]. Studies have shown that access to helpline services is associated with lower rates of depression, anxiety, and suicidal thoughts. For example, a study found that helpline use was associated with a reduction in suicidal thoughts and behaviours, with the largest effect seen in individuals with severe suicidal ideation[2]. Another study found that individuals who accessed a helpline for emotional support reported lower levels of depression and anxiety, as well as increased well-being.
To conclude, the government of India needs to take action and provide resources to address the pressing issue of mental health in the country. To combat the stigma surrounding mental health, there should be ongoing efforts to educate and raise awareness within the community and society. This could be done through training and the promotion of helplines, as well as the creation of a peer network for those with mental health issues to find support and a sense of community. It is also important to ensure that individuals with mental health problems have the same access to quality care as those with physical health issues. Finally, including mental illness in life insurance coverage can help reduce stigma and treat mental health with the same importance as physical health.
Views of the author are personal and do not necessarily represent the website’s views.
Apeksha SarojApeksha is a professionally trained psychologist having experience of over 4 years. Her experience caters to issues in Depression, Anxiety, Substance Abuse and others. She helps in developing problem solving and stress management skills.She is working with Mpower as a psychologist in Helpline department.