Artificial Intelligence Solidifying At The Workplace

Once feared as making the role of the recruiter impersonal and robotic, Artificial Intelligence (AI) today gives recruiters the information they need to source and hire higher-quality professionals.

Korn Ferry recently surveyed close to 800 talent acquisition talent professionals globally. Nearly 64 percent say AI has changed the way recruiting is done in their organisation, with 76 percent saying using AI as a sourcing tool generates higher-quality candidates.

When asked to compare the quality of candidates today to five years ago, when AI was still in its infancy, 65 percent said candidates are more qualified today. Despite this, 56 percent agree more roles are filled through internal candidates compared to external candidates, which demonstrates a growing focus on home grown talent.

According to the survey, talent acquisition professionals are welcoming AI as a tool. 51 percent say big data and AI are making their roles easier, with 40 percent saying the top way it helps is providing valuable insights, and 34 percent saying it has freed up their time. Of the 14 percent of respondents who say AI has made their jobs more difficult, the majority say they have too much data and they don’t know what to do with it.

“AI helps us dramatically enhance outcomes by reducing the time spent on sifting through large numbers of candidate CVs to find those best matched for a particular position,” said Pip Eastman, Korn Ferry Managing Director APAC Regional Solutions. “This is particularly true in emerging markets where there are many potential candidates, but niche skills are in short supply. Looking ahead we’ll see more leaders finding ways to reskill and promote existing employees.”

To further solidify AI’s role in recruiting, 78 percent of respondents say they have at least some understanding of how AI can impact the recruiting process, and 78 percent say they are excited about working with AI even more in the future.

Infosys too released a global research on the impact artificial intelligence (AI) technology implementations in the enterprise are having on return-on-investment (ROI), the workforce and organisational leadership. They surveyed more than 1,000 business and IT leaders with decision-making power over AI solutions or purchases at large organisations across seven countries.

The research findings point to a fundamental shift in how enterprises operate as AI takes hold. Enterprises are moving beyond the experimentation phase with AI, deploying AI technologies more broadly and realising benefits across their business. According to the survey, 73 percent of respondents agreed or strongly agreed that their AI deployments have already transformed the way they do business.

Additionally, the data showed organisations are taking steps to prepare employees and business leaders for the future of work, with 53 percent of respondents indicating that their organisation has increased training in the job functions most affected by AI deployments.

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The CSR Journal Team
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