CSR News: HPE eHealth Centres Facilitate Over One Million Patient Visits in India

Hewlett Packard Enterprise (HPE) has announced that its eHealth Centres (eHCs) have collectively facilitated over 1 million patient visits across India. Offering a digital healthcare solution, the vast eHC network offers remote diagnosis free of charge in underserved communities, reaffirming the company’s long-term commitment to the country and its mission to advance the way people live and work.

Many citizens lack access to primary healthcare services, which are critical to reducing mortality rates from chronic conditions such as cardiovascular disease and diabetes. Recognizing the significant role of technology in improving access and effectiveness of primary healthcare in underserved areas, HPE launched its eHC initiative in 2012. The eHCs, designed to fit and deploy within a standard shipping container, connect patients with highly skilled medics. These centres also combine online training materials for remote healthcare workers with diagnostic tools that capture the patients’ vital statistics on a cloud-based application. Additionally, by leveraging data analytics, the eHCs facilitate health monitoring and management by identifying disease patterns in local communities.

“At HPE, we believe technology can play a significant role in addressing rapidly-evolving healthcare needs. Being a purpose-driven organization, we strive to develop innovative models such as eHCs to make our world better,” said Som Satsangi, MD – India, HPE. “The one million eHC patient visits is a significant milestone in reaffirming our commitment to building a culture of innovation that positively impacts local communities across the country.”

Working towards a TB-free India

In support of the government’s target of making India TB-free by 2025, HPE signed the USAID TB pledge. Under this pledge, the eHCs will screen symptomatic patients and target the “Missing TB” cases who carry the disease and go undiagnosed. The diagnosed patients will be referred to the nearest government recognized TB treatment centre. The eHCs target to provide free diagnostic services to over 50,000 TB patients by July 2020. 

Expanding the eHC network

Currently, there are over 130 eHCs deployed across 18 states in the country. To further increase the reach of affordable and personalized healthcare services, HPE will set-up additional eHCs across the country. The success of eHCs in India has resulted in the company launching such facilities in Bhutan and the Philippines.

The organisation’s commitment to further improving global access to healthcare helped inspire the launch of Tech Impact 2030 in 2018. Along with the World Economic Forum, the company announced the initiative focused on bringing together technology, industry and government to power meaningful change by the year 2030. Under this initiative, it introduced a challenge to enable real-time, personalized medical care for patients by 2030. Looking forward, HPE envisions emerging technology to radically improve the cost, speed and accuracy of medical research and patient care.