On August 26, 2026, the Gujarat State Road Transport Corporation (GSRTC) achieved a significant milestone by registering its highest number of single-day advance ticket bookings through its mobile application. A total of 88,626 passengers utilised the app to secure their journeys, marking an unprecedented figure in the corporation’s history.

Record-Breaking Achievements

The announcement was made via a press release from the Chief Minister’s Office (CMO), which highlighted the contributions of Deputy Chief Minister Harsh Sanghavi in fostering a conducive environment for this achievement. The increased usage of the mobile app demonstrates the Gujarat government’s commitment to ensuring clean, safe, and secure public travel, thereby encouraging a growing number of passengers to book their tickets digitally.

Prior to this record, the highest number of single-day mobile bookings for GSRTC was 85,247, which occurred on November 4, 2024. Another notable date was October 25, 2025, when 85,205 tickets were recorded as booked via the application.

Enhanced Passenger Experience with Technology

Recognising the importance of modern technology in enhancing travel convenience, GSRTC has developed advanced mobile applications aimed at simplifying the ticket booking process. The ‘GSRTC Ticket Booking’ app allows passengers to purchase tickets without the need to wait in lengthy queues at bus stations. In addition, the ‘GSRTC Track Live’ app provides real-time updates on bus timings and locations, further enhancing the travel experience.

Emergency Response Enhancements

In a related development, on August 25, Deputy Chief Minister Harsh Sanghavi inaugurated an additional fleet of 500 state-of-the-art “112-Janrakshak” vehicles at the Nava Sachivalay in Gandhinagar. These vehicles have been added to the Gujarat Police fleet, aimed at providing swift and effective emergency response services to the state’s residents. With the latest additions, a total of 1,000 “Janrakshak” vehicles will remain operational across Gujarat, ensuring round-the-clock availability for emergency situations.

The Chief Minister’s Office noted that the introduction of a sophisticated 150-seat call centre, along with a Computer Aided Dispatch (CAD) system and caller location technology, has decreased the average police response time to 10 minutes and 49 seconds. The state aims to reduce this response time to under 8 minutes with the ongoing deployment of new vehicles and advanced technological solutions. Additionally, the 112 panic button feature has been incorporated into popular ride-hailing apps like Ola, Uber, Rapido, and Bharat Taxi for added convenience.

Commitment to Public Safety

Minister of State Kamlesh Patel remarked on Gujarat’s ongoing commitment to peace, prosperity, and security. He expressed confidence that the Gujarat Police remain dedicated to public safety through initiatives like the 112 emergency service, which is designed to ensure that police assistance reaches citizens promptly.

Since the Janrakshak Project was launched, it has facilitated integrated services for over 11.04 lakh emergency calls, and provided immediate assistance in more than 6.74 lakh police emergencies within a short span of just eleven months.

These initiatives by the Gujarat government reflect an ongoing effort to enhance both public transport services and emergency response capabilities, significantly benefiting the citizens of Gujarat.

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